Wish.com

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Wish.com

Overall Rating

1.9

1005 Customer Reviews

Summary

Wish.com is a factory-to-consumer shopping platform that promises to help you score deals on electronics, apparel, and more.

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Customer Reviews

1.9 Stars out of 1005 Reviews
5 Star:13% 4 Star:6% 3 Star:4% 2 Star:5% 1 Star:70%
24% Recommend This Company
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Posted on Apr 27, 2017

Didn't work!

By Ester Rivera, California, Verified Reviewer

I ordered a lint remover for my sweater. The gadget worked for three minutes and then didn't work anymore. I uninstalled Wish.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 7 People Have Voted

Posted on Apr 26, 2017

Poor service

By Paula Sivils, Georgia, Verified Reviewer

I ordered four items on March 8th. It is now April 17th, and I have only received two items.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Apr 25, 2017

Buyer beware!

By Tina Vigil, Salt Lake City, UT, Verified Reviewer

Watch your bank account closely. It might seem all good for a moment, then all of a sudden you have fraud charges on your account. They stole my information and made a copy of my card. Use this site at your own risk! I was warned about this site, but didn't believe it! Now I WISH I had listened.

And I am still waiting for the products I purchased at the end of February.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 16 People Have Voted

Posted on Apr 24, 2017

Safe

By Megan, Illinois, Verified Reviewer

My dad actually started using it to get little gifts for my kids, and so I gave it a chance to order Harry Potter themed goodies for a birthday. I had zero issue and have bought so much from them since. While some things do take the full time to arrive, many are there in a couple of weeks. You have options to get a refund, and you can pay through PayPal.

I do suggest reading reviews because the limited English can lack info at times. Still, I get the best prices on really cool stuff. Love it!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 6 People Have Voted

Posted on Apr 19, 2017

Frequent buyer

By Harun Khan, New Zealand, Verified Reviewer

No issues. This is the best and trusted website ever. It has never let me down. Out of all my purchases, the best buy was a rearview video mirror. I use this every day for my shuttle business. It cost me $29, but in New Zealand it sells for $380. I have had no problems. Keep it up.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on Apr 19, 2017

Please be careful

By Keith Kodra, New York, Verified Reviewer

I ordered camo pants and coat and never received it. No one has returned my calls or emails. Please be careful when using this site. I used PayPal, so I'm covered I hope. Good luck. If I do get my stuff or talk to someone I will check back in!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on Apr 16, 2017

Great customer service

By Marie Solange, Québec, Canada, Verified Reviewer

I discovered Wish in February of this year. I've bought a lot of things. I am getting my orders, some earlier than expected. Whenever I have a question or am in doubt I contact customer service and they quickly respond. I am extremely satisfied. I am waiting for the rest of my items, most are already in Canada. Canada Post is extremely slow, it's not Wish that sell the items, it's the independent sellers. It's not Wish mailing them, but they do care about their customers. I always contact the sellers, and all of them respond and are quite helpful.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 7 People Have Voted

Posted on Apr 15, 2017

Unhappy customer

By Lindy , Texas , Verified Reviewer

The delivery date of April 2nd turned into April 12th!

My product tracking said it arrived in New York on April 2nd but yet it will take 10 days to ship from NY to Texas. My daughter did not get her birthday gift in time! She checked the mail every day leading up to her bday and was disappointed every time. Shame on Wish.com for terrible customer service.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Apr 14, 2017

Broken product

By Anabel Cusic, Washington, Verified Reviewer

I bought "his and her's" bracelets, and they broke while shipping, so I received the her's one broken.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 7 People Have Voted

Posted on Apr 12, 2017

Over charged, very angry

By Racheal, Kenosha, WI, Verified Reviewer

I had an order that was $17.81 and next thing you know, I can't make my cell phone bill due to a charge from Wish equaling $110.22. I am so disappointed because I've never had this problem with them and I can't even speak to an actual person on their customer service number. It's all just bull.

I'm pregnant and don't need to be dealing with this, and am one very pissed pregnant lady. I advise not to order from them seeing as they can't even be competent enough to speak to their costumers. It's going to take them three days to read my email and probably a week to respond. I'm going to my bank to dispute it and am never ordering from them again.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on Apr 7, 2017

Not happy

By Karen Stout, Bakersfield, CA, Verified Reviewer

On or about 3/10/17 I ordered five items. My credit was credited on the 10th for the amount of the purchases. The order did not generate any kind of invoice nor was there a listing of the items I had purchased. I keep records, and I have none for those purchases.

To date, I have only received one item from China with no way to return it if it didn't fit, or even exchange it if I didn't like it.

Today is the 29th, and I am still waiting for the other four items, that's almost three weeks. I have never had to wait that long for anything I ordered before. I am not happy.

I don't have an order number! None was given. I would have recommended this site to my friends because of the prices, but not now.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 12 People Have Voted
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