TBdress

I ordered a jumpsuit about three weeks ago and never received it. They even took my money but never posted it back to my card. The first two times they sent my things, and it was quick. This time they took my money. Scam artists. Never again.

Bottom Line: No, I would not recommend this to a friend

Arrived one day earlier than described. The size might be slightly smaller than usual fittings. Everything was fine with this first order that I made. Overall, it took about two weeks to get here (it was shipped from China), but like I said it arrived in the time frame that they said it would. May just have to be a little more patient than when receiving products from the homeland.

Bottom Line: Yes, I would recommend this to a friend

Bad experience. I lost my money (over $100). I bought a dress, bad quality, and would like to return the dress, so they send me the option 1) to regifted, 2) to exchange (but I have to pay for shipping), or 3) they are going to give me only 40% of my money back.

Customer service is horrible, not getting back to you in days, everything so secretive. Having an office in Los Angeles and with no phone number? This so insane.

I am terrified how they are making money on people. I wish I could stop each person who orders stuff from them.

DO NOT order anything from them!

Bottom Line: No, I would not recommend this to a friend

I ordered a dress and got the wrong size. I was instructed to ship the dress back to China. They got the dress back but never refunded a penny. I had to spend $35.00 on shipping on top of a dress I don't even have anymore.

Bottom Line: No, I would not recommend this to a friend

In a short sentence, this website is scum, and you should stay away from them. If you want to know why then continue reading.

On June 2nd I saw a dress on the TBdress website, and I send them an email enquiring that if I order it how long would it take for shipping. They told me that they are in the United States and it will take 5-10 days max to ship it to Canada.

So I got stupid and ordered a dress from TBdress website for $130 USD.

I wanted to have the dress for my prom, which was on June 20th. So by June 16th (which was two weeks after my order) I got anxious and emailed them. Someone called "Amanda" answered saying that the dress is about to get ready and once it is ready they will ship it. I said what? It is over two weeks since I made the payment through PayPal and you haven't shipped it yet?

So long story short, today is June 30th, and I still have not received anything from them. The person who replied my email has very poor English, and you can know they are not based in America. TBdress is a FAKE Chinese website, and their only purpose is to take people's money. Once you pay them, then you are out of luck.

Now I am struggling to get my refund as their last email indicates that they have not sent any dress yet.

Bottom Line: No, I would not recommend this to a friend

This is a very unprofessional, misleading company. I needed to return 2 of the 3 dresses I purchased, only to find out after many unanswered phone calls (they ARE actually located in China and you have to pay international fees to talk to them), I will be reimbursed only 50% which is not mentioned on their site.

There was no supervisor to talk to and even to get a return address was a very long process. The only dress I kept had a broken zipper that cost me half of the price I paid for the dress, they refused to cover the expense. It took 3 months to have money reimbursed, horrible service, horrible company. Look up Better Business Bureau for their review, many people had the same experience.

Bottom Line: No, I would not recommend this to a friend

I'm not able to fully judge the quality of the item I ordered because I never received it. I placed an order on April 8, 2017. As of May 13, 2017, I have still never received my package.

I tried contacting customer service near the end of April to check the status, and I was told to "just wait." Since April 12, 2017, my package was at the pre-shipment stage on USPS tracking (it still is, by the way). It was hard trying to get an estimated delivery date out of these people. I was told everything from April 20 to April 28, to April 30. Eventually, I got sick of the runaround and asked if my order was not received by April 30, would I be able to receive a refund? I was explicitly told by their customer service team that this would be acceptable.

Come May 1, 2017 (yes, I stupidly gave them an additional day), my order was still in pre-shipment. I requested a refund. Again, I was told to "just wait." They were completely unwilling to issue a refund for this package that was so obviously lost in shipment. They said that it would "eventually be delivered by the post office." I linked the USPS tracking page, to which they responded: "deliver by POST OFFICE." And that is when I knew what kind of people I was dealing with because any person with common sense knows that post office = USPS (United States Postal Service). Customer service is rude, disrespectful (I told them I'd be filing a dispute with PayPal, and they responded "ok, go ahead"), and 100% unhelpful.

So yeah, trying to get a refund out of this company is next to impossible without outside help. Thank goodness for PayPal Buyer Protection. Without it, I suspect I'd never receive a credit for the item I did not receive. A shame too. I read the reviews for the product, and I really wanted to wear it. I will never order from TBdress again.

Bottom Line: No, I would not recommend this to a friend

I've tried several times to get an address to return a dress that does not fit and receive a refund, but have not been successful. The packaging did not include info that you could return the item if you had to. It seems that I'm stuck with a dress that is useless.

Bottom Line: No, I would not recommend this to a friend

Buyer beware. I ordered a dress three weeks ago. I never received a confirmation from them, and when I called to inquire about it, I was informed that it doesn't take 5-9 days for me to receive the dress, but it takes that long before they even ship it. I did not receive my dress in time for the wedding, and I still don't have it. I will NEVER order from them again.

Bottom Line: No, I would not recommend this to a friend

I bought stuff two months ago, and have only received part of the items with extremely bad quality. The rest I haven't received. I have negotiated many times to request a money return, and they gave all the excuses to refuse it. Worst experience ever. I will never ever go to the website anymore.

Bottom Line: No, I would not recommend this to a friend

I ordered shoes for my daughter on March 14, 2017, and to this date, I have never received them. I contacted TBdress service via email on two separate occasions regarding my order and the date the items needed to arrive by (prior to 04/06/17). The first email was sent to them ten days after purchase to confirm a status update because my order confirmation stated my order would be received within 4-8 days. I received a response to my first email that my product would arrive by or before April 3, 2017, and to be patient a little longer.

On April 3, I emailed TBdress again to report not receiving the product. I never received a reply to my second email. This morning, I launched a dispute with PayPal to receive a full refund due to not receiving my order as promised.

Sadly, I have to take my daughter to buy shoes locally in hopes of her finding shoes to match her dress so last minute. Prom is in four days (04/07/17). I agree with other dissatisfied customers in that PayPal should not continue to process payments for such a dishonest company.

Bottom Line: No, I would not recommend this to a friend