Zulily

I have bought several items from Zulily, but when they had a fur throw on sale for $200, I went on the product website and found the same exact item for $100. I immediately canceled my account with Zulily.

Bottom Line: No, I would not recommend this to a friend

The projected shipping date was two weeks after I put in my order and it was past the date I needed the items. I emailed to cancel the order a week before the shipping date. They emailed me back and said it was too late; one email saying they can cancel and to email and confirm the cancellation. I did. Then, another email arrived shortly after saying items had shipped that day, but tracking did not receive the items at FedEx yet. Now, I'm stuck with these items and have to call them when the package arrives (their suggestion).

This is way beyond legitimate business practice and reminds me of Shein.com and other China based companies that send cheap knockoffs if they actually send purchased items. DO NOT buy from them at all, unsavory business practices!

Bottom Line: No, I would not recommend this to a friend

Zulily is one of three stores that I utilize when shopping for anything. I pay close attention to the material that the product is made of, the size, the cost, shipping and approximately how long it will take to receive the item. You have to do your due diligence when shopping on any site. I have not been disappointed yet, and I have ordered many items from Zulily. I have not had to return anything in the three years that I have been ordering from them. I have received name brand shoes at great discounts, and outfits as well. I have ordered blankets, sheet sets, comforters, kitchen ware, window treatments, etc., all with great results.

Bottom Line: Yes, I would recommend this to a friend

The website is all messed up, and you can't put anything in your basket. Customer service says it's because I don't have an account. Really? Then how come I logged in without any problems? Then they said they would place the order for me. It's been two days of notifying them of my order and have heard nothing back.

The sale ends on July 31st and today is July 30th. Maybe they don't want their customers to order the sale items only the full price items? I can't think of any other reason except their customer service is very inept. I ordered once from Zulily and thought I'd try them again but now, never again. They stink!

Bottom Line: No, I would not recommend this to a friend

I just opened my packages from Zulily after patiently waiting three weeks. I had never ordered from them before but was excited to find an alternative to the other online retailers.

I cannot believe the poor quality of the dresses and blouses I ordered. Is this a joke? The garments have no tailoring. The dresses hang on me like sacks, and the blouses are short waisted as well as having no form to them. The dresses are way too large, even though I followed their sizing charts. Worse than K-Mart quality.

Now that I'm reading all the bad reviews on-line, I can see I'm in for a loss. Read the reviews and believe them! I would never order from this retailer again. I'm not sure if I'm even going to bother with the hassle of returning these items. I'm afraid I would just have to pay to replace them with more low-quality items. Hard lesson learned. I'm going back to supporting my local retailers where I can be assured of my purchases at the time of payment.

Bottom Line: No, I would not recommend this to a friend

I purchased what was supposed to be a voucher for an event at Great Wolf Lodge. The voucher number never came. If finally came after the event started. Per Zulily they were going to refund my money. Then I never heard from them. I emailed, called, and messaged them for a month. They finally just said my money was refunded and gave me a bogus code. It was never refunded to my card. Horrible time-wasting experience and I lost $219.

Bottom Line: No, I would not recommend this to a friend

I bought two skirts for a total of about $50. The first skirt had no waistband and fit awkwardly, plus was so see through you couldn't even wear a slip under it without it being seen. I wouldn't buy it for a homeless person in a Dollar Store. It would be an insult.

The second skirt I never took out of the bag, it was sealed with a stain on it, but that was not the worst part. The picture was very deceptive; it was really a nasty piece of junk. You're better off buying clothes from full beauty brands or somewhere else if you are a plus-size woman, at least they are of much better quality even though not that much of a selection. You don't get what you see in the picture with Zulily.

Bottom Line: No, I would not recommend this to a friend

30 days after ordering, the order will be ready to ship. Unacceptable in today's marketplace. I would have never ordered it if I knew it would take this long. They said they have to get product from the manufacturer, then ship. Obliviously they do not stock the items they sell.

Bottom Line: No, I would not recommend this to a friend

I placed my first order with Zulily on April 30th. It was for four items, two of which were a lot less expensive than anywhere else I could find on the internet.

After placing the order, they sent me an email explaining that they wouldn't even act on my order until the "event" was over. However, I noticed that they charged my credit card for the full amount immediately.

I received one item in May with the others showing as still pending arrival from the vendor. They sent me an email in May telling me that the other three items were still pending. On June 1st and 2nd they sent me emails explaining that they had canceled my other three items (including the less expensive items) due to unavailability, but they did not refund me any of the shipping fees.

I seriously doubt that they ever intended to send me the less expensive items I ordered. Bait and switch comes to mind.

Bottom Line: No, I would not recommend this to a friend

I should have read the reviews! Please believe all the negative reviews you read; they are all true!

I purchased a blouse for $37.74 on 4/14 that fell apart in the wash the first time I washed it today! I purchased a SNAP polaroid and film for the camera; the film was for a different type of camera.

Going through bank statements today, they deducted $34.99 and $35.00 on April 6th. When I emailed they suggested I call. I called and they told me to email a screenshot of my bank statement. I emailed the screen shot and they tell me to call. After I (hopefully) get my money back, I will never do business with this company again!

Bottom Line: No, I would not recommend this to a friend

Someone hacked my Zulily account that was linked to my PayPal. Several thousand dollars of purchases were made overnight. When I woke up and found the transactions in my email, I emailed Zulily right away and told them that the 13 transactions were fraudulent.

The customer service agent looked up my information and asked me which orders. I told her all of them. I made no orders that night at all, none. She said she was canceling the orders and turned me over to the fraud department. They talked to me about what happened, and we changed my information/account/passwords. I started getting emails about canceled transactions and refunds. I thought, thank goodness I called them right away and got everything handled.

Fast forward two weeks. My bad for not checking back. Zulily ONLY refunded me three transactions out of the 13!

Zulily's response currently was that they had already shipped the items purchased overnight when I called at 6:50 am in the morning that same night/morning (hours of the purchase, before Zulily based in Seattle could ship) to cancel everything and inform them of the fraud.

So they stopped three items from being sent to a fraudulent address but ALLOWED ten other orders made the SAME night to be shipped to the reported fraudulent address!

The woman who ordered all of this fraudulently got a ton of the ordered items. Zulily just MAILED them to her.

Zulily basically said "get PayPal to give you the money back. Sorry, we can't help you."

So disappointed. I will never shop there again.

Bottom Line: No, I would not recommend this to a friend