Hubble Contacts

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Hubble Contacts

Overall Rating

3.6

806 Customer Reviews

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Summary

Hubble Contacts claims to save you time and money on your contacts with a simple subscription program. However, many experts don’t recommend this style of lenses due to the potentially inferior material they are made from.

Pros

  • Straightforward pricing plan
  • Lots of positive customer reviews
  • Less expensive than other lens styles

Cons

  • Only one style of contacts available
  • Contacts made from older, likely inferior material
  • No refund policy

Customer Reviews

3.6 Stars out of 806 Reviews
5 Star:55% 4 Star:8% 3 Star:3% 2 Star:7% 1 Star:25%
66% Recommend This Brand
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Posted on Sep 10, 2017

Contacts are not wearable in my opinion

By Caliann, Los Angeles, CA, Verified Reviewer

I have been wearing dailies for over a decade. I got my two-week Hubble trial and tried three sets of these contacts today. These Hubble Contacts are not even wearable. They are so uncomfortable in the eyes and are unwearable.

I also felt they were not made to the same prescription quality. The lenses are too thick and almost dig into the eye. I don't like that Hubble makes customers call to cancel the auto renew. They have a lot of work to do. I don't recommend at all. I gave customer service feedback, and they did not even care and said I had to call to cancel.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Sep 7, 2017

Won't stop service

By Raymond Wollitz, Kingsland, GA, Verified Reviewer

Nice contacts. However, I cannot use them as I cannot read with them and cannot get the Hubble company to stop the service or refund the three boxes they have sent. Apparently, once you start they won't stop. I'll be forced to put a stop payment on my checking account.

I notified the company from day one when I found I cannot use them. Now you cannot call the company.

I am very disappointed.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 6 People Have Voted

Posted on Sep 6, 2017

Seamless positive experience

By J.R. Rothstein, New York, Verified Reviewer

I had a great experience. I submitted my measurements and the contacts came a few days later and were left at my door. It's got a fancy box and easy packaging to open with a nice box.

I had the daily contacts. Just like any other I've used before, they are easy to put in. My eyes never got dry. Great experience for less money.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Sep 3, 2017

Not worth it!

By Mariah, Utah, Verified Reviewer

My free trial of 15 pairs consisted of five pairs that were VERY uncomfortable to wear. I check each lens before I put them in to make sure they are not flipped inside out, so that was not the problem. Because of this, I decided to cancel my subscription, but due to their policy of calling to cancel, I kept putting it off and skipped a few deliveries instead to give me more time to call and cancel.

Well, today I received my first month of full price contacts (even though I skipped all of August deliveries) so I immediately called and asked for a refund, and to cancel my subscription. They charge you for return shipping AND a restocking fee.

In my opinion, it's not worth it.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 6 People Have Voted

Posted on Aug 31, 2017

Review

By Julie Williams, Verified Reviewer

Great contacts. I would recommend them to anyone trying to save money. I was worried about the quality but I tried them, and it was good quality. If you are trying to save money, Hubble is the way to go. Their packaging is so cute too.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 31, 2017

Great product, great price and very satisfying

By Doo Suan Paik, California, Verified Reviewer

These contacts are very comfortable, they come on time and with plenty of time left to spare to keep your mind at ease, and the lenses come from a reputable company that makes them. The most important part is they cost so much less the brand name ones, or even contact subscription buying place online.

I've been a customer for about six months, all in all, great price, great product, and very satisfying.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 30, 2017

Hubble failed to contact my doctor

By Lisa Husher, Oceanside, CA, Verified Reviewer

I attempted to order these contacts. I paid the $3.00 and signed up to authorize Hubble to charge me $30.00 a month for throw away contacts.

I have a valid prescription. I was told my doctor denied their call to verify. I called my doctor. Hubble denied me and did not call my doctor as I called them to find out what the problem is. I was told by Hubble it's illegal for them to let you buy Hubble contacts without them fitting you prior to purchase. I can go online and buy any brand I want. Why would they say this?

Ingrid Galvez (Hubble Contacts)

Aug 25, 11:31 AM EDT

Hi Lisa,

Were you fitted for Hubble contacts? Keep in mind that all contact lens prescriptions are brand specific and you should have been fitted for Hubble brand lenses or had your prescription changed to Hubble prior to ordering.

Thank you,

Ingrid

Hi Lisa,

Please contact the doctor you provided in the system for any further inquiries or questions regarding your cancellation!

My prescription is valid through November 2017. My doctor is Rodney Johnson OD lic no. 8750T of Oceanside at Walmart.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Aug 27, 2017

Not worth it

By Navia Nicole Lilly, Lexington, KY, Verified Reviewer

Well, first of all, it took them over a week to send a confirmation email saying it had been shipped. There is no way of contacting them besides via email. Once I did get the confrontation, it did come within that week. Once I got them and tried them on, they weren't the most comfortable. I'm guessing the lenses were too big for my eyes because I kept feeling itchy right under my eye lid and they dry out super quickly. I normally have a 12 hour day and I have to take them out mid day.

Lastly, you are charged $33 a month automatically without being told. And that is not cheaper by any means. I can get top name brand contacts (Acuvue Oasis) for $200 for a year's supply. Theirs will add up to be almost $400 a year. I'm not saying to not buy this product, but just know it's not what you think.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 7 People Have Voted

Posted on Aug 26, 2017

Awful lenses and terrible customer support

By Michael Cooper, Florida, Verified Reviewer

These lenses are CHEAP, and you can feel why! They are incredibly uncomfortable and very irritating to the eyes.

Also, they ship your paid second order well before the first order is done, and then make it nearly impossible to get a refund for the unwanted second order.

Plus, you cannot cancel online. You have to speak with someone by phone, yet the number online is no longer in service, so you have to email them saying you want to cancel. Then they send you a non-published number to call, and then when you finally do speak to someone, they cannot refund you without your mailing back the second box first.

Bottom line, they have cheap, crappy contacts and are running a racket.

Avoid totally!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 13 People Have Voted

Posted on Aug 22, 2017

Very convenient

By Jason Kerr, New York, NY, Verified Reviewer

Great service and great product! The contacts come exactly when I need them, and I've never had an issue with them coming late. I would recommend them to anyone. I don't know how I lived without this service before!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Aug 21, 2017

Takes advantage of people signing up for free trial

By Patrick Leary, Urbana, IL, Verified Reviewer

I signed up for a "trial" that cost $3.00. I received the trial and began using the daily contacts. I didn't like them. I was then billed $33.00 without permission for something, I assume more contacts, which I have not received. I asked for a refund and have had no response. They have a phone number but refuse to answer it. Not a very up and up business.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 19 People Have Voted
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