Chris S.
Chris S.
CaliforniaMember since January 2019

Reviews (1)

    • Jan 22, 2019
    • Verified Reviewer

    Tasting Room

    Terrible customer service, and very hard to cancel subscription.

    So I ordered the "6-bottle" deal and when it came, they were 6 of the smallest bottles you've ever seen, no big deal. So I decided that they weren't for me, so I canceled my subscription. Flash forward a month when my credit card is charged $186.00! Well, I call Tasting Room and they said, "well, your shipment is already sent out, so all you can do is refuse the shipment." So the day comes and the wine never shows up. I call Tasting Room and they tell me that they have proof of delivery and MY signature! Well, I don't live there, my girl does, so there is no way that I signed for it. They tell me that they will not give me a refund and can only send me a replacement.

    Stay away!

    Bottom Line: No, I would not recommend this to a friend

    3 people found it helpful

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