Andrew V.
Calgary, Alberta, CanadaMember since January 2019

Reviews (1)

    • Jan 22, 2019
    • Verified Reviewer


    The worst fundraising site IN THE WORLD!

    So a friend of mine who has fallen on hard times had his PlayStation break on him and his kids. A bunch of his friends told him to start a GoFundMe and we would all chip in to help him out. So his wife started one of these GoFundMe accounts. Within an hour or two, he had enough to replace his PlayStation so his children and himself could enjoy some form of entertainment.

    The next day I get a refund notice because my friend violated the Terms of Service for this pathetic company. We all inquired as to what the issue was when he was told that his wife needs to prove her identity. They did as instructed just to be told that it wasn't good enough and refunded everyone's money. To add to this absolute BS, thanks to these scammers that is GoFundMe, they waited to refund me when the exchange rate was less so that I don't even get my full refund back. Their scamming ways still cost me $4. Which in all honesty is nothing for me but it's the principle of them screwing all parties involved and then trying to show how wonderful they are.

    I truly believe that the REAL reason they canceled his GoFundMe was because no one would donate to their pathetic website and they choose to screw him over. NEVER would I recommend this poorly ran company to anyone after this experience.

    Bottom Line: No, I would not recommend this to a friend

    6 people found it helpful

    Link to this Review
    • Jan 23, 2019

      Company Response from GoFundMe, Inc.

      Hi Andrew,

      We're so sorry to hear about your experience. While we won't be able to share more details about your friend's campaign here, we can absolutely look into your refund for you.

      We searched for your name but were unable to find any ongoing conversations with our team. Would you be able to reach out to us through our contact form so we can take a closer look? Just follow this link:

      Thanks and we look forward to hearing from you.

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