Trevor M.
Murrieta, CAMember since January 2019

Reviews (1)


    • Jan 23, 2019
    • Verified Reviewer

    Bookit.com

    Worst travel experience of my life

    Overall Experience:

    I purchased a trip from Bookit.com for a trip to "The Royal Playa del Carmen."

    I had a seizure after purchasing this trip. I had a seizure in -light on an airplane. I purchased travel insurance through Bookit.com (AIG Travel Guard), I have since been fighting for over two months trying to get this handled.

    I have filled out all the forms they have supplied, as well as have medical proof of my seizure, and they still refuse to approve my claim.

    At this point, I consider at $3,000 I had spent a complete loss and was one of the largest learning experiences I've ever gone through.

    Long story short, use a different online booking service, this company is here to make a profit even at the expense of their customer. Worst travel experience I've ever had, and I didn't even get to go on the trip.

    Bottom Line: No, I would not recommend this to a friend

    8 people found it helpful

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