Chalice K.
St Louis, MOMember since January 2019

Reviews (1)


    • Jan 23, 2019
    • Verified Reviewer

    23andMe

    Unprofessional

    Overall Experience:

    I mailed my kit on 12/26. It took a couple of days to get to their Phoenix lab, but USPS showed as undeliverable. It was then sent to Greensboro, again refused as undeliverable. It was again sent to Phoenix for a second time and AGAIN, was undeliverable. Yes, again it was sent to Greensboro and a second time there was refused as undeliverable. Finally, two weeks later, this idiotic company accepted the kit after the 5TH ATTEMPT at trying to be delivered. Even though it was annotated as being delivered on 1/7, they say they didn’t receive it until 1/9. NOW, they have just sat on it for another 2 WEEKS in their queue and ABSOLUTELY NOTHING has been done! Their own site says I should shave my results, but my kit is STILL just sitting there! They still have done ABSOLUTELY NOTHING and will more of ANYTHING! This is the most idiotic, rude, unprofessional company I have EVER encountered!

    Bottom Line: No, I would not recommend this to a friend

    8 people found it helpful

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