Sandro F.
Chicago, ILMember since January 2019

Reviews (1)

    • Feb 2, 2019
    • Verified Reviewer

    Metromile Insurance

    Metromile - new customer overcharged twice - first month $288!

    Overall Experience:

    My first month was $288! On any other insurance company, I would pay less than $100 a month. That happened just because they overcharged me for not installing the device because I was overseas when the device arrived in my place. I emailed them while I was overseas and that still didn't stop the additional fees. They were never reasonable and never valued me as a new customer trying to install the device when I could not. I was told they could pause the policy as I was out of the country. They never refunded these extra charges, and of course, I never trusted them again to remain a customer.

    Bottom Line: No, I would not recommend this to a friend

    12 people found it helpful

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