You'll probably save money with MetroMile if you never file a claim. If you do file a claim - be prepared to fight for it.
My BMW 535xi got damaged by water in a recent rainstorm and MetroMile is trying their hardest not to pay out. It's been in the shop for 11 days already. I've been told by the claims adjuster that they aren't sure it isn't just normal wear and tear, despite the back part of the car being completely flooded.
Instead of seeking information themselves, they've forced me to continuously follow up with the mechanic and submit documentation. I've attached photos of what the car looks like and am about the file a complaint with the insurance commissioner. I am not sure how the below looks like normal wear and tear.
Bottom Line: No, I would not recommend this to a friend
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