Julie M.
323 Wheatsheaf DriveMember since January 2019

Reviews (1)

    • Feb 5, 2019
    • Verified Reviewer

    Power Pressure Cooker XL

    I don't know what's worse, the customer service or the product

    I used the product one time and the metal piece came out when I took the liner out to clean it a. I called customer service and the first person who I spoke with name Renaldo told me to take it back where I purchased it and I told him that was unacceptable and he hung on me.

    I called back and the next person I spoke to would not give me her name, and then she told me the piece was there, I told her it wasn't and asked for a supervisor. The supervisor came on the line and told me I can purchase the washer to hold the valve in place but I have purchased it. And I was told that it was $9, I told her that was unacceptable. Supervisor asked me to hold and then came back on the line and told me I can get a Walmart gift card and she would have to transfer me and I told her I was not about to do a survey. The supervisor told me that's the only way I can get the gift card because that is the only program they are offering right now. I thanked her and I told her I will leave a review. Don't purchase anything from this company.

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

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