I purchased a trial, took for three months to no results. I called to cancel auto shipping, they said it already left the warehouse. I would have to call back for a return authorization after I got the package. When I got the package, I called and they gave me such a ration of crap about returning it. I will not do business with them again.
Bottom Line: No, I would not recommend this to a friend
26 people found it helpful
Link to this Review
Company Response from Optimal Health Products
Hi Fred,
I hope this note finds you well. My name is Trevor, and I am a member of the Optimal Health & Wellness Team. StrictionBP is one of our most popular premium supplements.
First and foremost, I’d like to thank you for purchasing StrictionBP! With our tens of thousands of satisfied customers, you can rest assured that we value each customer and our customer interactions. As such, your feedback is extremely important and we will work hard to correct any less than satisfactory experience.
As it relates to your specific complaint; I would need to see your account directly to determine if process was followed here; but it’s never our intent to leave our customers with a bad taste in their mouth after doing business with us. We try to be transparent when new shipments are due to arrive with things like e-mail notifications; but we know they can often be filtered as spam and never reach a pair of eyes.
The billing of our products does coincide with the shipment of new product to you; so, although I do see the scenario of the shipment already leaving the fulfillment center as feasible, we don’t want to make you jump through hoops to cancel, return product, or get a justifiable refund.
I would like the opportunity to review your account and ensure that this has been fully resolved to your satisfaction. If you could, at your convenience, please e-mail me at: Trevor.F@optimal-health.com and I’ll be certain to reply within 24-hours.
Thank you in advance for your patronage, and for giving StrictionBP the opportunity to earn your business.
We wish you good health.
Sincerely,
Trevor Frank
Director of Customer Support
General guidance related to common customer questions:
Looking for shipping updates?:
Orders are typically shipped out within 24-48 hours of being placed. When orders are shipped, you should be notified via email with tracking information. Although this happens seamlessly in the vast majority of cases, there are times when these notifications can get filtered as spam or are simply overlooked.
If you’ve exhausted all avenues at finding this notification, we encourage you to reach out to us toll-free at: 844-248-3717. We are available Monday-Friday from 7:00 AM (CST) to 7:00 PM (CST), and Saturday-Sunday from 8:00 AM (CST) to 4:30 PM (CST).
Billing Inquiries:
If you have questions about a charge associated with your order, or would like to change or cancel your StrictionBP order profile, we are available and happy to help you. Simply call us at the number above.