Kristin
CaliforniaMember since February 2016

Reviews (1)


    • Feb 27, 2016
    • Verified Reviewer

    Dutch Glow Cleaning Tonic

    $100 Fraud at Cleaningtonic.com, no customer service department, call answering service only

    Overall Experience:

    Do NOT order online. The website is designed to force a purchase OVER $100, and you cannot confirm or review your order/invoice, so you cannot authorize your own purchase. Their customer service department, aka call-answering service, states that "the website does not have this, it is not a cart. If you choose the quantity as "1", the website inserts "3" instead, and if you click on "no", the website adds that item to your order instead. If you call to cancel the order immediately after, the call-answering service will tell you that your order has already shipped and they can do nothing. So then you must call your bank or credit card company to report it as fraud, and to cancel payment and/or credit card, and then return the shipment, unopened, with a tracking.

    Do NOT order anything from a website that does not show you a "cart" to review in the end, and do NOT order any of these products by phone or online. This is cyber highway robber, and it is time that the cyber police shuts this fraud down.

    Discovering cyber fraud may be slightly better than actually receiving and opening the product shipment, only to discover that it is no better than water, and then trying to return it for a "refund". It is best not to order by phone and accept even a shipment of an item that needs a refund, but best is NEVER to order online or by phone. This is clearly a TV scam, and much worse, since the website is designed to FORCE a purchase of over $100!

    Bottom Line: No, I would not recommend this to a friend

    236 people found it helpful

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