Susan R.
Susan R.
South CarolinaMember since February 2019

Reviews (1)

    • Feb 19, 2019
    • Verified Reviewer


    Great product, even better customer service

    I found Drinkfinity through a Facebook ad and was curious enough to try it. I started with the subscription, but quickly canceled it in favor of picking my own flavors at more frequent intervals. Since receiving the bottle, I've ordered three times now, and while I originally wasn't happy with the processing time for the orders (not the actual shipping - that was fine), the turnaround has greatly improved.

    Every flavor I've tried has been phenomenal. They're not very sweet, but the flavors are rich. The intensity level is more along the lines of flavored water than Kool-Aid. So far the product has done wonders to help me limit both sugary drink and junk food intake. It was a good investment.

    On my last order (received yesterday), I discovered a mix-up. Two of the flavors I ordered were not in the box, and I'd received two other flavors. One I'd already tried, and the other I'm not able to drink due to an allergy. I contacted Customer Service using the chat feature on the Drinkfinity website, and within three minutes I had an order number for the replacement pods. Vanessa, the customer service representative, was extremely helpful. I was told to keep the pods sent by mistake and share them with friends. I am extremely satisfied with the way their customer service was handled, and I will definitely be ordering again once I exhaust all of my new flavor options.

    Bottom Line: Yes, I would recommend this to a friend

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