Vickie R.
Waco, TXMember since February 2019

Reviews (1)

    • Feb 20, 2019
    • Verified Reviewer


    Scam company

    Overall Experience:

    My husband ordered these thinking they were something else. When they arrived, I saw what they were and immediately put them back in the same package they came in and got the info to send back. They received the package and gave me only part of my refund. They said a pair of the items were cut to fit and used. This was a blatant lie and was a way for them to keep my money. Scam of a company!

    Bottom Line: No, I would not recommend this to a friend

    11 people found it helpful

    Link to this Review
    • Feb 21, 2019

      Company Response from MindInsole

      Hi Vickie. We are sorry to hear about this feedback. The Returns Department is checking all returned items to see if they are eligible for a refund. We are transparent when it comes to the return policy as it is outlined both in the website and in the terms of service a customer agrees upon prior to checkout. We'd like to assure you that this is a legit entity and we have been in the business for years as we work hard to provide meaningful relief to our customers. Thank you.

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