Camillia G.
UtahMember since February 2019

Reviews (1)


    • Feb 21, 2019
    • Verified Reviewer

    intelliBED

    No warranty, quick breakdown, terrible support

    I purchased the form support mattress with a 10-year warranty for around $6k. We have had this mattress for about 5 years. Two sides of the mattress have huge enclaves that cause on the roll into them while sleeping. The top middle portion of the mattress has no support left. With the sides enclaved and the lack of support in the center of the mattress, there is nowhere for one to lay that doesn't cause pain and discomfort.

    Upon contacting the company for the warranty, they stated the warranty is void due to the fact that there is a small stain on the mattress. When the salesman explained the warranty, he said the warranty would be valid so long as their mattress protector was used on the mattress (which we purchased and only removed 1x per week to wash, but always placed back on the mattress prior to sleeping again). At this point, we spent $6000 for a mattress that didn't last even 5 years (that equates to $100/ month) and now we need to find another mattress.

    The experience we have had both with the product and the company has been awful. We would warn anyone who would listen to NEVER purchase this product!

    Bottom Line: No, I would not recommend this to a friend

    20 people found it helpful

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