No communication between the help desk, instructors, and the sales team. Sales team would say what you want to hear while selling the course to you. Communication between different entities of eCornell is very bad.
If you raise a ticket to the help desk, they would ask you to go to the instructor, and then if you go to the instructor, the instructor would ask you to go back to the help desk, and the never-ending cycle goes on and on.
I would give them a 0 rating out of 5.
Bottom Line: No, I would not recommend this to a friend
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