Akash D.
CaliforniaMember since February 2019

Reviews (1)

    • Feb 26, 2019
    • Verified Reviewer

    Metromile Insurance

    Metromile, worst insurance ever with cheap customer service.

    Overall Experience:

    Worst insurance ever with cheap customer service.

    I called and canceled my policy yesterday, but I did not get any notification to confirm that. I have to call again to confirm...what a crappy system. Their call lines takes 35-45 minutes to connect, that's pathetic. I started in July with a $40 base, got increased to $48 in six months and it increased to $116 when I added wife to policy. Per mile rate is also increased every 3-4 months. I started with 5 cents per mile, then increased to 7 cents, and now it was 19 cents. Their trap is to offer a low price in the beginning and then, increase the prices every 2-3 months.

    I switched to Geico and am paying an equal amount after adding my wife and driving more miles every day. Metromile sucks.

    Bottom Line: No, I would not recommend this to a friend

    24 people found it helpful

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