DO NOT BUY FROM THIS COMPANY!
They will send you worthless crap, accept the return, and never refund your money, despite their 30-day return policy!
- Bought three boosters - 12/14/18 for $124.95.
- Shipment was sent - 12/16/18.
- Shipment arrived - 1/14/19.
- Boosters installed - 1/16/19.
- Concluded they don't work at all - 1/31/19.
- Returned items with original packaging - 2/13/19.
Supplied copy of the order with the return - and "Leslie's" email stating that they'll gladly refund my purchase price less shipping charge (there was none, except the cost for me to return the units).
A week later I emailed Leslie to ask her if my refund was on its way. Got a form letter email stating that I need to provide proof (postal receipt) that my return was shipped along with the tracking number, and they will happily refund my purchase price.
I sent the postal receipt with tracking number and USPS text showing address, date and time of delivery. Waited another week, sent another email asking that they confirm the refund. They replied with, essentially, the same form letter email stating that I had to provide a postal receipt, etc.
I have repeated the same process SIX TIMES! Tried calling several times, also. No answer. Left on hold for an eternity.
We should all band together and sue class action! They obviously are a scam and need to be stopped!
How can anyone be allowed to claim having a 30-day return policy, accept the return, then blatantly disregard their refund policy and claims all together?
Isn't that called "fraud?"
Bottom Line: No, I would not recommend this to a friend
87 people found it helpfulLink to this Review
Hi Paul. We are truly sorry to hear about this feedback. We are here to assist you. To make sure that all your concerns are covered and straightened out, we have sent you an email to the email address you've used when you placed the order online. We look forward to hearing back from you soon. Thank you!