Mike S.
Kyle, TXMember since February 2019

Reviews (1)

    • Mar 7, 2019
    • Verified Reviewer

    Kuna Smart Home Security

    Kuna is an awful company...stay away.

    Overall Experience:

    I purchased several of the Maximus lights. The Craftsman along with the companion and a floodlight. What they do not tell you is that if you purchase it on eBay or from anywhere except the handful of distributors, you will be out of luck if you have problems. I accidentally dropped the base plate for my floodlight and when it hit the cement it shattered into many pieces, I found out they do not have any replacement parts and I was left with a $300 light that does not work. I got the shaft from Kuna.

    Then my Craftsman companion light would not link to the security light. I contacted them and after I sent them the receipt that I purchased the item new on eBay, they refused to remedy their faulty product because it was not purchased from their distributors. They did offer to sell me another at a discount and then I never heard from them again.

    Be very aware that they will not provide you with any warranty if you get it from eBay or a gift from someone else. At the price they charge for the lights it almost seems illegal. I am not happy with this company.

    Bottom Line: No, I would not recommend this to a friend

    8 people found it helpful

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