Columbia, SCMember since February 2016

Reviews (1)

    • Mar 3, 2016
    • Verified Reviewer

    Alluracell Skin Restore

    i just ordered Alluracell face and eye cream

    I ordered both the face and eye cream for their trial period and was only charged shipping. $4.97 for one product and $5.97 for the eye cream. I called customer service immediately to make sure I ordered both products, as I only received an email receipt for the eye cream.

    The customer service rep was really nice and said that I did order both and was charged what I expected, the shipping price. And she was honest with me and told me to set a reminder in my phone to call back in 10 days and cancel my order to avoid high price charges. Unless I enjoy the cream then she said I could continue to order with a discount price. So, I said what if I like it but I don't want to pay for it every month? She said that it's fine and for me to just make sure to call in 10 days from today and cancel. And she said I should receive my products in about 3-5 days. And if any problems to call back and they will take care of me.

    She wasn't rude at all and was honest about the charging to my card in 14 days, which honestly I didn't read about and would have been dumb founded myself if I was charged 100 bucks in two weeks. So I appreciate the honesty, she didn't have to tell me that. I'm going to write back after I receive my products and try them. But honestly, I'm kind of scared after reading about peoples faces swelling and turning red and burning.

    Bottom Line: No, I would not recommend this to a friend

    3 people found it helpful

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