Ruth D.
Ruth D.
WashingtonMember since March 2019

Reviews (1)


    • Mar 10, 2019
    • Verified Reviewer

    Contour Legacy Leg Pillow

    Legacy pillow

    I ordered the Legacy Pillow back on January 6, 2019 and still have not received it, and have called them a number of times saying that it has been shipped but still have not heard from them. I would like my order or my money refunded.

    Bottom Line: No, I would not recommend this to a friend

    17 people found it helpful

    Link to this Review
    • Apr 4, 2019

      Company Response from Contour Products

      Good Afternoon Ms Ruth,

      I do personally want to apologize for any inconvenience or frustration that this may have caused. I did personally look into this (thank you highya for offering customers a place to put order numbers). It does look like your order was shipped and delivered on 3/06. You can verify your tracking information here:

      https://www.fedex.com/apps/fedextrack/?tracknumbers=9274899990343753507694

      My concern is that it has been shipped but may have been mis-delivered. Which we would need to open a claim with the shipping carrier as well as If that is the case, we will need to have the fulfillment center verify your address & get this reshipped for you immediately.

      To ensure that this is resolved quickly for you, please contact us directly at 800-950-0230 (this is our corporate office number) and we will be sure to resolve this as quickly as we can.

      Have a Comfortable Day!

      Kate @ Contour

      P.S. - if you prefer you can email me directly at support@legacypillow.com, which is an inbox I monitor directly as well :)


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