After 15-20 emails, I am still waiting for a refund. I returned the item after it was way too late for Christmas gifting. Ordered on 12/08/19, delivered on 01/08/19, returned on 01/31/19 to the address finally supplied in Pacoima, CA. I have a receipt, including who it was returned to. I was told by Cheryl in her email that refunds take 15-30 days. No refund as yet and no response to my numerous emails. I will continue to pursue this with complaints to WA state AG, BBB, and Visa.
Bottom Line: No, I would not recommend this to a friend
77 people found it helpfulLink to this Review
Hi Joan. We're sorry to hear about this feedback. Please note that we take them seriously as it will help us improve our overall services. Regarding your concern, we'd like to confirm that the refund has already been issued to the original form of payment. Thank you for your patience and understanding.