Chris H.
Chino, CAMember since March 2019

Reviews (1)

    • Mar 21, 2019
    • Verified Reviewer

    Kuna Smart Home Security

    Stopped working after a year.

    Overall Experience:

    I purchased this item on June 13, 2017 (actually purchased three) and setup was easy. Worked great until I changed my WiFi SSID and that was it. Turns out the device uses the Bluetooth to connect the first time to set up the WiFi connection. To my surprise, the Bluetooth stopped working and I was not able to communicate to the light to get the WiFi setup. Now I just have a really expensive light. Not sure when the Bluetooth stopped working, but the warranty only covers the first 12 months. So I needed to make this discovery in the first twelve months or that was it. Called support and was told, "sorry, you are past the twelve months and there is nothing we can do." Really disappointed with the product and the support. I recommend the Ring at this point.

    Bottom Line: No, I would not recommend this to a friend

    8 people found it helpful

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