Be careful on your order, you're not charged more than what you ordered. This is what happened in my case. There is no way to contact the merchant. Email is a no reply, phone numbers are recordings, and you must know someone's name to talk too. I ordered one item and billed twice. I finally contacted the bank to stop payment.
Bottom Line: No, I would not recommend this to a friend
13 people found it helpfulLink to this Review
Good Afternoon Paul,
I am so sorry for this inconvenience. If you ordered through the automated system, I have been the advocate for updates on that as you are not the only one with valid concerns about it. While I don't want you to be overcharged, I also don't want you to find yourself working at trying to get a resolution (that should be our job). I appreciate you letting us know of your experience. I will bring this up to the Customer Service Director for full resolution.
If you need to contact anyone moving forward in regards to your Legacy order, please contact me directly. I may be reached Mon-Friday from 8:30 am - 5 pm (office hours - I do check my mail frequently outside of office hours), either by calling 800-950-0230 or via email at firstname.lastname@example.org (this is a special legacy email I monitor personally).
I do want to apologize again about any inconvenience that this may have caused, and we will work with both our inside and outside teams for a resolution and a better customer service process.
Have a Comfortable Day!
Kate @ Contour