Sarah G.
Zachary, LAMember since March 2019

Reviews (1)


    • Mar 23, 2019
    • Verified Reviewer

    Dinnerly

    Terrible customer service

    I saw Dinnerly had charged my account. I thought I had canceled that week, but I guess I missed that one. I was not going to be home to receive my box for two weeks after delivery. I emailed Dinnerly and was contacted four days later, that I was too late. I was also told that as soon as I was charged that they immediately purchase the food and pack the box and they have absolutely no way of stopping the distribution of my order. They canceled my subscription and kind regards.

    Now I have food spoiling for weeks at my home because I was a couple of hours too late skipping that week at Dinnerly and they will not help the customer in any form. Other food box companies have no problem canceling and refunding, but Dinnerly can't.

    Bottom Line: No, I would not recommend this to a friend

    2 people found it helpful

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