Jo R.
MarylandMember since March 2019

Reviews (1)

    • Mar 31, 2019
    • Verified Reviewer

    Lemonade Insurance

    Worst insurance service

    Since they drop us two months ago and promised they’ll send my refund check within two to three weeks, I can’t get hold to anyone, and they don’t even know when they're gonna mail the check. They are holding my money so I can’t get other insurance and do not even contact us about what’s is going on. Since they don’t have an office or live customer service, it’s like playing ping pong and no resolution. I remembered when I was looking for insurance and they were so glad to have me and took the money right away but when refunding, it takes longer. That's my money, and this time of year everything is tight. All I need is my refund so I will be able to get new insurance.

    Bottom Line: No, I would not recommend this to a friend

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