Julie C.
MaineMember since March 2019

Reviews (1)

    • Apr 1, 2019
    • Verified Reviewer

    Hearing Hero

    Cannot get my promised refund

    Overall Experience:

    I purchased one hearing aid. When it came I read all the instructions. I used the hearing aid for 21 days. It's very large and uncomfortable. It did amplify sounds. When the 21 days were up, I decided to return the hearing aid for a full refund, as advertised. I send an e-mail asking for instructions for returning it. A day later I got an e-mail back giving me the option to keep it and get a 30% refund. I did not want to keep it and requested the instructions (again) to return it and get the authorization number (which they require or you lose 20%). A day later I got return instructions, but without the needed authorization number. The following two days I sent additions requests for the number, but got no response.

    Bottom Line: No, I would not recommend this to a friend

    31 people found it helpful

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