Karen R.
PennsylvaniaMember since March 2019

Reviews (1)


    • Apr 2, 2019
    • Verified Reviewer

    NordicTrack FreeStride Trainer

    Will never order from NordicTrack again

    Overall Experience:

    NordicTrack FreeStrider not worth the money

    I ordered a NordicTrack FreeStrider. It arrived with a belt that was frayed and after a few uses wrapped itself around the interior of the machine causing the peddles to not move at all. I had to wait for a tech to come out and fix and replace the part. After a few more months of very minimal use, the motor lift broke and the machine would not incline. It took numerous emails to get what I needed from customer service answering the exact same questions repeatedly. I had to take apart the machine and replace the mechanism myself. About the same time frame later and just as minimal use, the motor lift is again not working and customer service is as atrocious. I will never order from NordicTrack again.

    Bottom Line: No, I would not recommend this to a friend

    3 people found it helpful

    Link to this Review

Showing 1-1 of 1