Money was stolen off cards. We submitted everything they asked for - police report, dispute form.
After 9 months of nothing being done we called, they could find dispute forms and were beyond unhelpful. So we have lost over $2500.00 because of their terrible service and difficult to use site.
Most difficult, unreliable company ever. Avoid at all costs!
If I could post a negative star, I would.
Bottom Line: No, I would not recommend this to a friend