I tried the Power Air Fryer Oven and it was not for me, too small, even the 8-quart would be too small, so I called and spoke with a man named Ben, told him I did not want the oven and would like a refund and why. He gave me a number to put on the box in the proper place and I took it to UPS to be sent back. I asked that I be able to track the package and get confirmation of the delivery. I also included a paper with the reason why I was sending it back and that I did not want a replacement.
A week after I got the confirmation, I got an email that they had sent me another oven! I called as soon as I got the email and was told they could not stop the shipment (which they can), and they said if I didn't want it that I would just have to refuse the shipment...meanwhile the charge is still on my credit card! AND I found that I could stop the shipment that is on its way and turn it around to go back to them.
Is this some kind of scam to get people to buy the oven? Just so they don't have to rescind the payment made to them from the credit card? This review will probably not be published, but I'm glad I've done it. I would only recommend this oven to a friend if they buy it locally.
Bottom Line: Yes, I would recommend this to a friend
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