Lee T.
Los Angeles, CAMember since April 2019

Reviews (1)

    • Apr 25, 2019
    • Verified Reviewer


    Don't use AUTOPAY as agent

    Overall Experience:

    We paid cash to purchase a vehicle via CarGuru and CarGuru used AUTOPAY as agent for the process. It has been more than a month and two visits to the DMV. We still can NOT get our title because we do not have the lien satisfaction letter from the previous owner's bank. You thought AUTOPAY should know the "process" and provide the customers right paper/document for the car. Now we are waiting for the letter and have to visit DMV one more time. What a waste of our TIME! Don't use them...

    Bottom Line: No, I would not recommend this to a friend

    4 people found it helpful

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