Monique C.
IllinoisMember since April 2019

Reviews (1)

    • Apr 30, 2019
    • Verified Reviewer


    TaxSlayer is a rip-off.

    Overall Experience:

    TaxSlayer is a rip-off. They don't care about their customers. They give you false information, then once they get your money, they don't care about delivering good service.

    Just because I did not renew with them they would not give me access to any of the software I purchased in prior years, although it cost me thousands of dollars. I had to purchase software with another company because their software had become unaffordable due to the changes in the law and taxpayers who are now using self tax preparation software. After being with them 18 years they were very cold and refused to work with getting the software I purchased. Be careful when buying software from them. They don't give you a copy on a disc or a product key. They make you purchase it again. That's wrong and unfair to your customers. They don't care about loyalty, only a dollar.

    Bottom Line: No, I would not recommend this to a friend

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