Emily M.
Boston, MAMember since April 2019

Reviews (1)

    • May 2, 2019
    • Verified Reviewer



    Overall Experience:

    AVOID! I've been trying to work with EveryPlate customer service for two days now, with zero success. My first box arrived missing more than half the required produce, and what little produce was included in the box was rotten, necessitating a trip to the grocery store - exactly the opposite of what I'm paying for in a meal kit subscription service. My second box was supposed to arrive yesterday, was delivered to the wrong address apparently, and still has not arrived. EveryPlate customer service team can do nothing about this even though UPS has verified that they did indeed deliver it to the wrong location and can't get it back. Every time I request a supervisor, I'm given a variety of excuses as to why I can't speak to one - even being told that they don't have supervisors, which is ridiculous. Service is completely unacceptable.

    Bottom Line: No, I would not recommend this to a friend

    4 people found it helpful

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