They do not resolve issues, even when it is their fault! I made a payment and they still tried to withdrawal the same payment three times after I had already made the payment, causing my bank account to go into overdraft and my bank to charge me and overdraft fee of $38. All I asked of Rise was to reimburse me the $38 they had caused! They even conferenced called with my bank to affirm these charges and I sent screenshots of the charges on my account and yet numerous emails, calls, and tweets and nothing has been fixed or done with my account. DO NOT TRUST THIS COMPANY! They steal money.
Bottom Line: No, I would not recommend this to a friend
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We regret to hear of your dissatisfaction with RISE. From my records, this has been resolved, but if this has not been resolved or if we can address anything else for you please email us directly at firstname.lastname@example.org. Thank you RISE Credit.