Let's start that when you first call it's all jolly time and never tell you anything negative, they encourage to buy insurance for X-Y-Z reason. I bought 7 tickets, 3 out of those 7 couldn't attend and I just wanted to have them do a name change since the ticket was already paid for and take a loss for the other tickets. NOPE! Supposedly you get insurance to be able to do those kinds of changes, the only way they give you a PARTIAL refund, not even a full refund, is if you died or Jesus himself comes down to refund you. A total and complete scam. Don't ever, and I mean ever, book with these shady people!
Bottom Line: No, I would not recommend this to a friend
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