Protect yourself by not accepting an offer on your property if USAA is the lender. They are irresponsible and will not communicate with anyone. I have never dealt with such incompetence. The way they have handled the closing of my home is unacceptable. Two closings canceled at the last minute without warning. I’ve lost thousands of dollars due to their lack of attention. While I’m not a USAA member, my husband is a veteran and they couldn’t care less about the hardship this delay is causing our family as well as the buyers.
Bottom Line: No, I would not recommend this to a friend
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