Jaz H.
Denver, COMember since May 2019

Reviews (1)

    • May 23, 2019
    • Verified Reviewer



    Overall Experience:

    Horrible customer service and a complete scam. I made a reservation for this weekend for an upcoming business trip and received an email that my flight was canceled with no explanation. I reached out to customer service several times and even asked to speak to a supervisor regarding the issue since no one had answers and was hung up on each time. I know I didn’t lose service because I called on a landline the representatives were rude and unprofessional and not helpful at all. Still haven’t received a refund as I was told and have reported this to my bank for fraudulent activity. I reached out to United and Frontier since these were the flights I was originally booked with.

    Bottom Line: No, I would not recommend this to a friend

    3 people found it helpful

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