Kate F.
Yakima, WAMember since May 2019

Reviews (1)


    • Jun 6, 2019
    • Verified Reviewer

    Cardpool

    I'd rate them a 0 if I could!

    My debit card was stolen and someone charged 3 separate charges totally almost $2,000! I called while the charges were still pending, hoping I could get them to stop before they were actually processed. There is no hold option; only an option to leave your name and phone number and "they'll get back to you" because your business is so very important to them. I called and left 3 messages, I wrote through Facebook and 3 separate times I responded to their emails asking if my issue had been resolved. I didn't get one single reply to any of inquiries and the charges have now gone through. Absolutely horrible customer service. I will never use this company for anything!

    Bottom Line: No, I would not recommend this to a friend


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