Kizzie W.
Kizzie W.
Member since May 2019

Reviews (1)

    • Jun 11, 2019
    • Verified Reviewer

    Endurance Auto Warranty

    Horrible company, and this is a REAL review

    I purchased this warranty when I first bought my car because it was a used car and the manufacturer warranty had expired. I paid a few months and there was something wrong with my transmission, and even though my policy covered it, Endurance claim adjusters refused to cover it, said that I was neglectful in taking care of even though I only had it for only 4 months and put 500 miles on it. Ok, that’s fine, so I ate the cost of $4,236.67 on my own. Two months later a water pump went out on the car and again the policy I have covers that so I took it to the mechanic of my choice (which states on the commercial and the automated system when calling). The mechanic told me that he spoke with Endurance and they refused to cover the cost and part of the water pump, so I called them myself and asked why wasn’t it covered when it’s clearly on my policy, that it is the supervisor stated that the water pump is considered wear and tear so it’s not covered. Isn't that why we get warranties because of wear and tear and things happening! Anyway, he also stated that I needed to find a cheaper shop because the one I went to was not on the list LIST? My policy never stated that I needed to choose a shop off of a list. So anyway, I ended up canceling my policy because they weren’t paying for any repairs anyway, I was just throwing money away on these people. I canceled the policy in December and they were still charging me, I had to call and speak to another supervisor to get it straightened out. Still going through it.

    The moral of the story is THIS PLACE IS A RIPOFF, DO NOT SPEND YOUR MONEY WITH THEM. They should honestly be shut down. Worst company I’ve ever come across. I even stopped 2 of my friends from getting them as their extended warranty company.

    Bottom Line: No, I would not recommend this to a friend

    13 people found it helpful

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