My family loved the way the air fryer oven cooked food but the quality just isn’t there. We would cook as much as we could in it because we loved how everything came out but, in less than a year and a half, we have killed 3 of them. The first one lasted 8 months and the fan went out. I called customer service and they sent me an RMA with a shipping label and had a replacement in a month. The second one worked for 4 months and the heating element died, called back and it went smoothly but FedEx lost the package so it took over 2 months to get a replacement. The third lasted a whole 3 times and now they want me to pay for shipping for the exchange.
I’m just going to save my shipping money and apply it to a different brand of air fryer.
How can you sell a product that is advertised to be able to cook multiple things but in reality the quality isn’t there if you actually use it 3 or 4 times a week?
We went ahead and bought a convection oven just so we don’t have to rely on this thing.
Bottom Line: No, I would not recommend this to a friend
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