A M.
Chicago, ILMember since June 2019

Reviews (1)

    • Jun 20, 2019
    • Verified Reviewer


    Never again!

    Overall Experience:

    Service and honesty in ratings have gone into the toilet. They are pretty much impossible to contact over the phone if you have questions or issues unless you enjoy waiting for 60 minutes or more on hold. Booking? They’re answering right away! As far as the hotel goes, they have it as a 4-star rating and I would give it a two. Safe broken, refrigerator not working, cigarette burns in the furniture, shower floor not clean, main pool closed for renovation (lovely sounds from the drilling), no coffee in room, no room service, no wireless by the pool (spotty at best elsewhere). Just expected better for the price I paid. Very disappointed and will not use their services again.

    Bottom Line: No, I would not recommend this to a friend

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