Ariana R.
Ariana R.
Charlotte, NCMember since June 2019

Reviews (1)


    • Jun 25, 2019
    • Verified Reviewer

    Care.com

    Lots of ways to rip you off

    Overall Experience:

    My teenage daughter tried to sign up with Care.com as a pet sitter. She carefully filled out all the info, created a profile, etc. Then I received an email saying they needed a parent's approval for a teen worker. Sure, no problem - I followed the links and kept getting weird dead ends, while receiving the same daily email asking me to give my approval. No phone number for customer service or tech support (well, there is one but it just tells you to find answers on their website, there are no humans to speak with), and when I tried the online chat with the "customer service rep" option, the questions were so obviously generic, computer-generated responses! After I explained the issue to the fake human I was supposed to believe I was speaking with, I'm told I'll now be connected with a tech support agent. I am then linked to a screen asking me to enter my credit card info (!!!!) so I can be charged a $1 fee to ask a question! Seriously, not even subtle!

    So, after I exit out, I look for reviews to see if others actually found solutions, and the reviews posted by Care.com were all glowing, while every review on unaffiliated sites warned of similar and worse issues. I was surprised to find this company actually exists, and I'm grateful they only tried to scam me instead of succeeding!

    Bottom Line: No, I would not recommend this to a friend

    16 people found it helpful

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