Theresa W.
Hammondsport, NYMember since June 2019

Reviews (1)


    • Jun 26, 2019
    • Verified Reviewer

    Jumpcut

    The "trick" for success - responsible customer service

    During the last 15 years many programs here been purchased with limit results. There is one factor significantly influencing my experience - Customer Service.

    The customer service at Jumpcut is the best I have experienced online and off. They are prompt in responding. For example - recently, I sent several questions. Sev responded a few hours later. When Richard returned he too contacted me to be sure all my questions were answered, and did I have any further questions. They are very attentive to ensure all questions were satisfactorily answered. Another important factor for me is the ability to answer completely and accurately.

    I was 100% satisfied with all of my interactions. Thank you Jumpcut. Thank you Sev Geo and Richard in customs service.

    Bottom Line: Yes, I would recommend this to a friend

    1 people found it helpful

    Link to this Review
    • Jun 27, 2019

      Company Response from Jumpcut

      Hi Theresa,

      Thanks so much for your awesome feedback!

      I'm glad Sev, Geo and Richard were able to assist you attentively and promptly. I'll make sure to share this with them to make their day brighter!

      Feel free to contact us again for further concerns. All the best!


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