After waiting many hours with no resolution they won’t even give an answer, they said unless reservations are less than 3 days away, was told yesterday that within 24 hours they would have a solution, after waiting over 2 hours today, said 7-10 days. They are holding over $8k hostage, will not even put a supervisor on the line or give a confirmation number of the changes I am trying to do. Service rep hung up. We book many trips and will never use them again.
Bottom Line: No, I would not recommend this to a friend
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