Morgan S.
Morgan S.
New York City, NYMember since June 2019

Reviews (1)

    • Jul 9, 2019
    • Verified Reviewer


    Horrible experience

    Overall Experience:

    I am similar to most young professionals in that searching for a first time apartment in NYC is no easy task. The ins and outs of rental real estate in NYC is unparalleled and many young people are often scammed when they end up using a broker. Luckily - I have a personal broker (who is amazing), but the apartment we found was co-brokered with Zumper Inc. They definitely tried to scam my roommates and I by not IMMEDIATELY wiring back money that we sent to them on part of THEIR mistake. They mixed up apartment 1B for 2B and we ended up paying the WRONG required deposit, which was MORE than what we needed to pay. We sent them funds and they are still currently having a difficult time getting them back to us and it is truly unfathomable that we can wire money and they say they "can't wire money back". If we can send funds and you can receive them on your end - you can send them back. Period. Thank goodness my personal broker had my best interest - and when he spoke on the phone with the co-broker at Zumper Inc, he told me they called him a "prick" and used foul language. The Zumper brokers are so disrespectful and seemingly trying to take ADVANTAGE of young people moving to the city. Extremely unprofessional and I would absolutely not recommend to anyone.

    Bottom Line: No, I would not recommend this to a friend

    10 people found it helpful

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