Jane A.
Washington, DCMember since July 2019

Reviews (1)

    • Jul 16, 2019
    • Verified Reviewer


    Never use Trivago

    Overall Experience:

    Didn’t know they went through third-party vendors. Booked a room for my daughter who was traveling through Miami. Never received a confirmation email, thank goodness I printed out the page after I hit confirm. But even with that, when her flight got changed I tried to call to cancel the reservation. The number on the printed page for confirmation was an individual’s number, not the company's number, so there was no way I could cancel the reservation. I tried to call the hotel, they said I had to go back to the company. Totally ridiculous, will never use this website again.

    Bottom Line: No, I would not recommend this to a friend

    6 people found it helpful

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