El Mostafa M.
Montréal, Québec, CanadaMember since July 2019

Reviews (1)

    • Jul 20, 2019
    • Verified Reviewer


    FlightHub is a scam company

    Overall Experience:

    A big scam that is your company, I did not have to trust your company.

    I took a plane ticket through your website, it has months (Montreal to Casablanca line), just after the transaction on your website I see an error on my name entered on the ticket, this is not a typing error but the name was completely wrong. After contacting your customer service, that I think is located in India or in another world, that reassures me, I wait hour after hour, afterward, I exceed the time to cancel the ticket and they ask me to pay to cancel my ticket. After days and days, at the end a response from the companion who had to add a note on the system to allow me to fly quietly,

    There are 10 days left for the flight, a friend is refused to board the plane for the same reason and with the same company, FlightHub, I search the internet forums, it is a recurring blem of your company, to each time the name and entered differently than the entered, yesterday after informing your service that even with the note on the system I would have problems (following the confirmation of the service concerns the Montreal airport), your service informs me Finally Royal Air Morocco has agreed to change the ticket and it will be free but I have to pay the difference of the ticket!

    1: This is not my mistake.

    2: I claimed in time.

    3: No reliable customer service.

    4: No support.

    I'm lost and it just denigrates the image of your company.

    Bottom Line: Yes, I would recommend this to a friend

    1 people found it helpful

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