Denise W.
CaliforniaMember since July 2019

Reviews (1)

    • Jul 25, 2019
    • Verified Reviewer

    Metromile Insurance

    Worst insurance company

    Overall Experience:

    The attraction of paying a low price for car insurance in California comes with a high price dealing with Metromile. First, the pulse device did not arrive when I had to request another one. The device finally arrives and I'm driving around believing it's working because the little red light is on when they send me an email telling me to install the device. I then call the company and explain that the device has been installed since arriving in the mail. Of course, I now need to troubleshoot the device which still doesn't work when they start charging me $150.00 per day. I promptly cancel the insurance after such horrible customer service and a faulty device. The company is a joke, why would I wait around for you to send me another device after first not getting the first one and then a faulty second one. Don't try to save money with these con artists, run to a reputable insurance company.

    Bottom Line: No, I would not recommend this to a friend

    9 people found it helpful

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