It is very pricey and not reliable. I only own this machine for two years. It has broken twice. First was the foot assembly. They can replace parts in there so I have to buy the whole foot assembly which cost me over a hundred dollars. The second time is the water pump which they told me also irreplaceable. I call the Bissell company, the representative offers me 20% off to buy a new machine from them. I am not that stupid to spend more money to buy another machine for the same company who makes unreliable products. When I was in their service center the tech told me that I should never pay over $100 for a vacuum. You are really not getting more benefits than a $30 vacuum. The mechanism between $30 machine and $300 aren't really that much different. I hope anyone reading this review could learn the mistake I have made. Sincerely.
Bottom Line: No, I would not recommend this to a friend
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